How do I redeem a BatamGetaway travel gift voucher, gift certificate or gift card

Simply follow the following steps to redeem you gift voucher, gift certificate or gift card. Read more to about buying our BatamGetaway Travel Gift Voucher and Certificate for your family and friends.

Step 1. Select your prefer Batam package and click on Book Now


BatamGetaway Booking Step 0


Step 2: Select the preferred travel dates and number of travellers and click ‘Continue’


BatamGetaway Booking Step 1

Step 3: Select Room Type, Package Type and Preferred Ferry Timing


BatamGetaway Booking Step 2


Step 4: Fill in the booking form with travellers’ passport details and contact details


BatamGetaway Booking Step 3


Step 5: Read and accept booking terms and conditions and click ‘Continue’

BatamGetaway Booking Step 4


Step 6: On the payment page, click on Gift Certificate and key in your Gift Certificate reference number.


Please contact our friendly customer service representative at [email protected] if you require any assistance.

BatamGetaway Booking Step 5



Step 7: Check that travel gift certificate amount is offset from total payment amount.

Simply click on ‘remove the gift certificate’ if you decided not to apply the gift voucher.

BatamGetaway Booking Step 7


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