BatamGetaway.com – The No.1 Batam Travel Site
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BatamGetaway.com is a one-stop source for information, guide, and tips on: Batam resorts, Batam hotels, Batam ferries, Batam holiday packages, Batam tours, Batam deals, Batam promotions, Batam activities, Batam shopping malls, Batam spa & massage centres, Batam restaurants, Batam cafes, and Batam tour operators. We specialise in organizing travel packages for individuals, corporate and leisure groups to Batam.
We pride ourselves in Fufilling what we have promised to deliver and to always display Reliability, Professionalism, Accountability and Efficiency in the course of our work.
Our Facebook Reviews
Booking is fast and hassle free. Customer service is friendly and responsive. Highly recommended!
September 30, 2019
Excellent service & hoping to get more trips with them.
September 27, 2019
I have been booking with them for a few times. They answered all my questions patiently and meet my requirement . They are good , will recommend Batam getaway ..
September 16, 2019
Efficient service and good deal
September 15, 2019
Rochelle is great... nothing is a problem for them.... our group is looking forward to a great experience on Batam....
September 5, 2019
wonderful experiences in Batam. will come again someday.
August 29, 2019
Service up to standard, easy booking. Will definitely recommend to my friend
August 16, 2019
I been booking for family short trip thr them and service and reply very prompt
August 15, 2019
booking was ok...but your office called back and informed that my hotel choice is full. So i was given 2 choices to select and i have to top up S$10??? upon checking into hotel...i was given 3rd floor and last room away from list. Hotel staff was not helpful either. Great Disappointment.
August 13, 2019
make the booking online & most of the things goes well but there is 1 thing that I don't understand which is how come the transfer from batam back to Singapore were made at 12pm when the ferry were made for 7.25pm in the evening? if there is only 1 transfer allow on sat then shouldn't the arrangement be remove & let people know that we have to make our own arrangements to come back? overall it was ok for the booking
August 8, 2019
My wife & I booked a 3D 2N staycation package online through Batam Getaway. Received reservation early the next day. Very efficient service. The company also text me a reminder a day before our intended staycation. The inland tour at Batam was also well organised and all transfer was on time. Very professional hassle free holiday.
August 6, 2019
Quite fast in response to my queries and also had a wonderful experience for my getaway. Would love to book from you guys again!
August 6, 2019
highly recommended to make booking with Batam Getaway, we all enjoyed a lot giving us a memorable trip 👍👍👍👍👍their good service is very impressed.
July 30, 2019
Thanks to Batam Getaway! My booking was so easy and convinient. We had a great tour at Batam.The day tour was good & we enjoyed the seafood lunch at the Golden Prawn 933,the Latex pillows we bought are so comfortable to use & the tourist guide (Harmi) is so kind & helpful. Thanks & til our next trip to Batam! Highly recomended!👍
July 29, 2019
Excellent service & hoping to get more trips with them. Our tour guide is good and cheerful.
July 16, 2019
hassle free booking and fast response to enquiries and changes. smooth transfers to/from hotel of choice.
July 4, 2019
It was indeed a wonderful trip with my hubby and bestfriend family.. Thnk u batam getaway...
July 3, 2019
Fast reply & good service👍🏻👍🏻 Enjoyed our anniversary at Eska. Although ours is a free & easy..ferry & hotel transfer are well taken of! Thank you! ❤️
June 29, 2019
easy to book, fuss free, day tour was ok, but not fantastic, the places we were brought to very touristy, prefer free n easy, just book ferry n transport to/fro resort, stayed at harris barelang, nice n clean new resort, very spacious n near to seafood restaurant, not too bad taste n prices, can explore to megamall near ferry terminal on our own
June 27, 2019
Very good service. Happy to book again.
June 23, 2019
Good service, very fast replied. Good job!!!
June 19, 2019
Between Batam Getaway and Weekend Go where, I chose the former cos after comparing both online agencies, I save more money. Highly recommend to all friends to book with Batam Getaway.
June 18, 2019
Great Customer Service! Will book again with Batam Getaway in my next trip. Thanks
June 17, 2019
Good service, clear instructions and punctual.
June 9, 2019
Thanks for speedy reply and action for last minute booking. You did a great job 👍👍
June 6, 2019
good service, very helpful. Good job ⭐⭐⭐⭐⭐
June 5, 2019
sangat indah dan menawan
June 3, 2019
Good service and fast response.......
May 23, 2019
Great trip. Very enjoyable. Definitely will book with them again.
May 21, 2019
My wife and I enjoyed our stay Batam. Everything seem seamless and on time. Thank you for the arrangements
May 20, 2019
Nice place Everyone kindly do their job. Due to heavy rain we cannot enjoy everything. Good breakfast. Service good.,some time fly’s come to disturb our 🥘.
May 20, 2019
It was very convienent to book through Batam Getaway and I had a excellent recommendation of hotel stay. Both my family and extended family enjoyed. And its going to be our 3rd time booking via Batam Getaway.com. Thanks for everything 🙂
May 13, 2019
I will share cos is good price and good view plus location. most important is clean HOTEL..
May 10, 2019
I've been booking with them few time, great service, very patience in my querie and email very fast replied, price also good, my family having pleasant trip at Batem .Thanks you. ��
May 8, 2019
The website is easy to use and response is very fast. Good Job!
April 26, 2019
Responsive and helpful staff. Collection of boarding passes was a breeze. Matches all our request for the accommodation.
April 24, 2019
Good customer service and great package. Totally worth every dollar paid for our Batam trip. Very enjoyable trip, relaxing and fun for our family. Good job Batam Getaway! We will book again for National Day!
April 23, 2019
Good service and worth the price.
April 23, 2019
Good deals for day trip in Batam! The lowest package in town 👍💕 Also, with very good tour guide and itinerary!
April 16, 2019
good service and fast response...hope we enjoy this tour...
April 16, 2019
Return transfer didnt happen. Was at the lobby since 1145am and at 1210hrs, was told by hotel staff they received a call saying the pick up will be at 1230hrs. Then at 1225hrs, i spoke to the agent and she told me it will take another 20mins. Wasted my time as i could have gone for lunch first if i had known it will take this long. End up making my own way to the ferry terminal. Not even an email sent from your end to apologise for the inconvenience caused. Poor service.
April 13, 2019
Good Customer Service!! Really enjoy the trip. 🙂
April 7, 2019
Staff are patient, able to meet our requirments, we enjoy the entire trip, meals, services, shopping, Massage, Batam is very interesting place to visit, we will surely plan to go again as and when.
March 30, 2019
Great getaway to Harris Barelang!
March 25, 2019
Booked free & easy package to Batam for a group of us and it was fuss free. Thank you to Rochelle for accommodating to our queries & requests promptly. It’s my second time with BatamGetaway and I would definitely book with them again. Thank you!
March 24, 2019
Very nice n enjoyable family trip this time booking wit batam getaway... Hotel van came n pick us up on the dot without letting us wait... Gideon hotel staffs all very freindly n the room is also clean n comfy... Will definitely go again... Thanks
March 22, 2019
Awesome place for those who wanna chill and relax .. not forgetting the outdoor activities n obviously the Kopak Jaya Kelong .. love it
March 22, 2019
Easy and convenient for booking! The arrangement was perfectly done!!
March 19, 2019
Our transaction with Batam Getaway was flawless and hassle-free! The package was very affordable and worth every cent you spend. Our tour guide, Ying, was very jolly and accommodating. Never had a boring moment in Batam with this Getaway!
March 18, 2019
Good deals, highly recommended!
March 10, 2019
5⭐️ easy and fast booking, affordable package rates ( better than other booking agents/sites) and great service. My girls and I really enjoyed our short getaway in Batam. Now looking for our next getaway adventure this time in Bintan!
February 27, 2019
Thank you for your kind help in taking care of my reservation for a short trip in Batam. Much appreciate the little details! This is really great customer service!!
February 21, 2019
Good Service with good deals. Highly recommended.
February 19, 2019
good price and accomodation.
February 19, 2019
whole booking process was very easy and convenient as it is fully online and very comprehensive for choice of accommodationand ferry timings. pricing was very transparent as it shows the breakdown for every item. Support through email was very fast and good too. highly recommended for a hassle free package to batam.
February 5, 2019
here the story. 2nd of Feb I and my gf went to Turi beach resort. I opt for massage and tour and a buffet of seafood. massage is good. seafood is we sit with vegetarian pple. and yes. table is messy. with vegetarian food and seafood. now I saw my note it says check in resort at 2.15pm(batam time) went to coffee..latex tour go kart etc till 7.30pm. seriously? 7.30pm till check out at 12pm next day. main showcase is resort.. but we spend more time on the tours. keen customers please consider the day tours. if u dun need it. dun take it.
February 4, 2019
fantastic service, would definitely book with you again and recommend to friends as well. kudos to Linda.. the tour guide... she's awesome and very accommodating
February 4, 2019
Quick response and very accommodating! Strongly recommended~
January 22, 2019
Good deal with fast response. Service was good also
January 21, 2019
Good service at affordable price
January 7, 2019
Our 2017 Customer Testimonails
|Ticket||Request date||Solved date||Comment|
|39172||21/8/2017 18:14||24/8/2017 9:35||Prompt and courteous|
|39115||20/8/2017 21:20||26/8/2017 13:56||The support staff Rochelle is very helpful and did try her best to accommodate our request. Thanks for her help, we can now travel with the rearranged date.|
|39049||18/8/2017 16:42||22/8/2017 9:33||Melanie replied on time and with the required answers.|
|38413||7/8/2017 20:44||10/8/2017 9:09||Overall satisfied with the support and admin work by LOKOPOKO. Thanks. Do take note, there could maybe be a typo regarding addressing me as MS instead of MR as my name sound like a lady.|
|38313||5/8/2017 23:05||7/8/2017 12:45||good service! 😀|
|37780||28/7/2017 14:08||29/7/2017 13:36||She handled it better than the previous representative who assisted me.|
|37755||27/7/2017 22:21||28/7/2017 12:22||Syafiq was really helpful about my multiple requests and questions! Thank you for making this booking a smooth one.|
|37654||26/7/2017 10:59||26/7/2017 18:41||Excellent after sales service. The salesperson is always ready to help you.|
|37284||18/7/2017 21:30||19/7/2017 12:08||Prompt and fast reply.|
|37223||18/7/2017 9:23||18/7/2017 10:25||Very efficient service from an overseas customer. Great to receive booking details and schedule before trip.|
|37205||17/7/2017 20:55||18/7/2017 9:35||Very thorough wit he requests I made and also siggested some that I had left out.|
|37175||17/7/2017 13:23||4/8/2017 9:05||Syafiq was helpful and provided a good service & quick response to my queries. Thank you!|
|37057||14/7/2017 13:16||26/7/2017 11:54||Great Job carrie out by syafig|
|37027||13/7/2017 13:48||1/8/2017 15:28||Syafiq is good in his interpersonal skills. He is able to get the required request done within a short span of time. He takes the extra effort to go the extra mile. He makes us feel comfortable which is why we come back to do our booking with Lokopoko. Thank you Syafiq.|
|36989||12/7/2017 23:42||1/8/2017 10:16||Melanie is very professional and informative.|
|36959||12/7/2017 14:39||14/7/2017 16:41||Rochelle has provided us the professional service. She has done a good job and thus we are so confident with Lokopoko. We will come back for your service next time. Thanks.|
|36931||12/7/2017 10:03||15/7/2017 16:18||Very good, Syafiq was very prompt in replying. And info given was in details. Hereby i would like to express my thanks to him.|
|36870||11/7/2017 10:38||19/7/2017 13:57||I'm happy with the service so far. Keep it up. Thanks|
|36749||8/7/2017 16:05||14/7/2017 18:17||Always received timely and prompt response. Well doneðŸ‘|
|36519||4/7/2017 12:40||7/7/2017 9:50||Love this eska hotel so much which is recommend by syafiq! This is the third time booked from Lokopoko and also would like to praise syafiq very good in the services! Thanks a lot|
|36402||1/7/2017 22:35||3/7/2017 10:49||Syafiq was very helpful and informative and he remembered me from the last transaction which was nice. It was a great experience to be remembered and to be served by him again. Thx u!!|
|36362||1/7/2017 11:29||1/7/2017 11:38||Melanie is a great help, provide excellent customer service, very patient with customer. Keep up the good job!!|
|36358||1/7/2017 10:13||29/8/2017 12:46||her service was good and was helpful to attend to all our needs.|
|36278||29/6/2017 21:24||5/7/2017 14:58||Melanie served promptly and managed to fulfill our special requests. She was fast and responsive to our queries. Great customer care. Thank you, Melanie.|
|36257||29/6/2017 16:03||30/6/2017 11:47||Very efficient, service is good.|
|36248||29/6/2017 14:37||1/7/2017 16:31||Very helpful and patient with customer.|
|36091||26/6/2017 13:10||28/6/2017 11:03||Very prompt response and unparallel courtesy.... Thank you... I am looking forward to a very hassle free vacation.|
|36034||23/6/2017 22:13||28/6/2017 9:10||Thank you for all the help.|
|35987||23/6/2017 10:05||6/7/2017 16:25||Fast respond & very patient with all my questions|
|35983||23/6/2017 9:36||23/6/2017 19:11||This is really admirable support from Rochelle. We will ensure to keep the future trip planing with you.|
|35899||21/6/2017 14:52||22/6/2017 15:11||Very good and helpful and very very informative very friendly very efficient|
|35840||20/6/2017 14:55||27/6/2017 16:20||She arraned everything well.|
|35818||20/6/2017 10:31||23/6/2017 11:07||There was a hassle about the ferry but it was fine since Rochelle managed to get it done. So overall, i'm satisfied.|
|35458||13/6/2017 17:03||28/6/2017 15:18||I'am satisfied , she is efficient and responds timely on my enquiries and requests|
|35272||11/6/2017 10:38||14/6/2017 9:56||Good response fast updated. Thank you for services.|
|35232||9/6/2017 23:56||12/6/2017 17:29||Prompt advice and follow up.|
|35092||8/6/2017 1:20||17/6/2017 14:51||Great customercare|
|34881||5/6/2017 9:00||5/6/2017 17:07||Thanks to Syafiq & Ms Chua for the quick response.|
|34680||1/6/2017 9:46||2/6/2017 15:51||prompt reply & help to solve promble.|
|34567||30/5/2017 16:23||6/6/2017 9:49||I like the online chat and prompt response to my queries.|
|34563||30/5/2017 15:44||1/6/2017 14:16||Fast response and very helpful.|
|34533||30/5/2017 10:57||30/5/2017 13:10||Fast response. Good customer service. Keep it up.|
|34510||29/5/2017 18:34||30/5/2017 9:33||Well respond and email to inform the trip in details.|
|34487||29/5/2017 15:38||12/6/2017 13:32||Fast and prompt|
|34380||26/5/2017 21:01||29/5/2017 12:13||Very happy with Chua Ker service. She is fast in responding to my request. Well done Chua Ker.|
|34261||25/5/2017 14:23||25/5/2017 16:40||Gave needed info also provided alternative options. Thts great and nice.|
|34182||24/5/2017 10:38||24/5/2017 15:18||Thank you Rochelle|
|34154||23/5/2017 18:24||6/7/2017 15:06||Rochelle has been very responsive, informative & helpful towards my trip planning. I am very satisfied with the customer service that she has provided. Thumbs Up! (:|
|34095||22/5/2017 17:47||23/5/2017 12:47||Melanie is quick to response to my requests and my queries.|
|33983||19/5/2017 20:12||23/5/2017 12:48||I am very satisfied with the customer support that I received. Melanie was very prompt in responding to my queries and requests.
I look forward to my trip to Batam and trust that all will go smoothly as arranged by Lokopoko.
|33923||19/5/2017 0:15||19/5/2017 17:08||Very helpful. Very prompt replies. Very pleased with the service|
|33919||18/5/2017 23:27||19/5/2017 10:58||so far m satisfied, hopefully our tip will go as smooth as this will definitely recommend my friends and family|
|33916||18/5/2017 21:48||23/5/2017 9:07||Prompt replies to the email. Thank you for the great support!!!|
|33868||17/5/2017 20:34||18/5/2017 18:09||Good.your staff so patient &nice|
|33864||17/5/2017 19:43||18/5/2017 12:06||Good customer service, if can offer cheaper price for turi beach resort will better to go again and again
Dishes are so little to share for 10pax
|33852||17/5/2017 16:54||17/5/2017 18:12||Excellent service|
|33814||17/5/2017 5:34||2/6/2017 12:34||Fast and efficient. Thanks|
|33723||15/5/2017 17:33||16/5/2017 17:39||Clearly & patience to reply all of my question.. Awesome ï¼šï¼‰|
|33607||13/5/2017 16:50||13/5/2017 16:50||Melanie is very patient in answering our queries and offered many helpful advices! I am very satisfied with her service and will like to travel with lokopoko again.|
|33568||12/5/2017 18:04||15/5/2017 9:17||Very Good and prompt service! Well done!|
|33566||12/5/2017 17:15||17/5/2017 10:06||Very clear with what he said.|
|33537||12/5/2017 9:55||30/5/2017 10:57||I always check other sites too. Lokopoko gave a good price. Syafiq was very helpful and gave a good support for our trip just like last time.|
|33510||11/5/2017 21:36||12/5/2017 13:10||Fast response.|
|33389||9/5/2017 10:34||22/5/2017 15:13||Quick response to all our emails. Appreciate that.
|33160||4/5/2017 18:21||8/5/2017 17:16||Quick response by Syafiq.
Thank you for the services.
|33071||2/5/2017 22:34||25/5/2017 13:47||Very good customer service from Melanie|
|33045||2/5/2017 15:38||9/5/2017 13:27||Service provided was very good and appreciated|
|33008||2/5/2017 9:12||2/5/2017 11:48||We are very satisfied with the trip.Everything goes on as planned and we are thankful for the great customer service provided.|
|33004||2/5/2017 8:03||2/5/2017 11:48||Very prompt follow up to my inquiry.
|32791||27/4/2017 0:33||3/5/2017 9:04||Fast response and very helpful! Thank you for being so efficient 🙂|
|30292||6/3/2017 13:56||8/3/2017 17:00 PM||Syfiq is very helpful and prompt reply and always think of customer needs|
|29280||6/3/2017 12:59||8/3/2017 10:07||Confident and swift response.|
|28642||24/2/2017 23:45||1/3/2017 16:54||VERY HELPFUL THANKS KER LEE.|
|28480||22/2/2017 21:42||23/2/2017 12:24||Thank you Ms. Ker Lee Chua about your reply ðŸ˜Š.|
|28005||16/2/2017 12:22||17/2/2017 11:34||very good service with promt action as per request, I would love to continue being customer with Lokopoko tour again|
|27755||12/2/2017 22:25||15/2/2017 10:53||5 stars service. Fast and prompt reply|
|27750||12/2/2017 17:14||22/2/2017 18:38||Ms. Chua Ker Lee is very prompt and cordial in her responses.|
|27679||11/2/2017 8:11||11/2/2017 16:32||Nice response|
|27548||9/2/2017 10:17||21/2/2017 16:21||The officer is helpful and prompt. Thanks.|
|27459||7/2/2017 17:35||9/2/2017 11:54||Staff very helpful & informative.Keep it up!!|
|27372||6/2/2017 12:38||9/2/2017 15:21||Is it expenses?|
|27209||3/2/2017 11:50||3/2/2017 12:10||Very good service. Helpful and quick.|
|27185||2/2/2017 21:33||3/2/2017 9:50||fast service|
|26964||30/1/2017 12:40||1/2/2017 9:16||Thank you for the prompt reply.|
|26832||27/1/2017 5:54||31/1/2017 16:29||Very helpful and instant responses. Looking forward to my trip. Thanks|
|26415||20/1/2017 9:29||20/1/2017 17:03||satisfied with the fast and reliable response.|
|26404||19/1/2017 22:15||23/1/2017 18:16||Very nice and response very fast. Thanks alot.|
|26247||17/1/2017 18:38||19/1/2017 18:36||Question was answered promptly. And very efficient.|
|26206||17/1/2017 12:02||17/1/2017 13:23||UNTIL NOW GOOG SERVICE|
|26081||16/1/2017 10:29||18/1/2017 22:41||Syafiq is very fast in response to my query. Info provided is explicit.|
|25596||9/1/2017 14:56||9/1/2017 17:03||Fast n Efficient. Shafiq was helpful n checkback my details.|
|25581||9/1/2017 14:00||13/1/2017 9:10||Will definitely use your services again.|
|25422||6/1/2017 17:14||6/1/2017 18:20||Very good! Will purchase again next time|
|25155||3/1/2017 16:22||23/1/2017 18:12||Fast and efficient…everything was clearly explained. Thank you Rochelle.|
|25087||2/1/2017 11:50||3/1/2017 10:49||Very good|
|25027||31/12/2016 13:20||4/1/2017 15:36||she reply fast and explain the details .|
|24741||23/12/2016 16:15||24/12/2016 17:36||Very satisfied with the customer service provided by Syafid. He is very patient, prompt and super fast in answering all my query. Thumb up!!! Will definitely come back to Lokopoko Travel for my travel in the future. Thanks.|
|24535||20/12/2016 14:25||20/12/2016 16:16||Fast response!! Efficient and friendly|
|24520||20/12/2016 12:17||20/12/2016 12:30||good and clear information.patient enough|
|24461||19/12/2016 12:53||22/12/2016 17:00||Support has been very prompt. Queries were also answered promptly. Very good support from Syafiq. Thank you!|
|24035||13/12/2016 11:26||17/12/2016 9:52||good|
|24033||13/12/2016 11:04||13/12/2016 19:44||very good customer service.. reply my query and doubt…will book other trip with them again|
|23548||5/12/2016 16:39||6/12/2016 9:25||good. the response is fast|
|23357||2/12/2016 9:09||5/12/2016 14:00||Good|
|23207||30/11/2016 11:09||30/11/2016 11:14||Super helpful and informative support team! I would rate the support service 5 stars, unfortunately, I can only rate a thumbs up. Keep it up!|
|23031||27/11/2016 23:01||1/12/2016 16:40||Great that I was able to change my ferry timing a day before the trip, however it was not communicated to the agency at Batam side. The guide there had to own self find out the change in ferry timing from Batamfast counter, made 2 trips & I also had to pay for the guide’s wasted trip.|
|22975||26/11/2016 12:48||26/11/2016 13:00||very good.. answer my question very fast|
|22847||24/11/2016 13:34||25/11/2016 11:14||Instantly response with satisfactory answer. Helpful and able to handle situational scenario.|
|22774||23/11/2016 16:10||25/11/2016 9:21||Am very satisfied with your service.Thanks ker Lee..Regards Balaji.|
|22696||22/11/2016 15:44||13/12/2016 14:53||Good, easy booking|
|22394||17/11/2016 17:56||23/11/2016 9:37||Great support rendered and very pleased of her prompt reply and help. Thank you, although the trip was a little rush and hotel destination was rather far from city, but we have enjoyed our mini trip and kids are looking forward for return. Thank you, again.|
|22226||14/11/2016 21:52||15/11/2016 11:05||Fast response. Well done !!|
|21938||10/11/2016 12:54||10/11/2016 12:58||
|21850||9/11/2016 13:44||2/12/2016 18:57||Constant updates gd keep it up|
|21834||9/11/2016 11:37||9/11/2016 11:59||Good, I have received all information.|
|21684||7/11/2016 11:40||7/11/2016 13:27||Excellent!|
|21498||3/11/2016 12:04||3/11/2016 16:52||Excellent service fr your chat team! Keep up the good work!|
|21077||27/10/2016 21:18||28/10/2016 18:52||Prompt reply.|
|20527||20/10/2016 8:29||20/10/2016 11:29||Ker Lee respond fast through chat and email. This is my first time using lokopoko. Hope my trip is all good.Thanks for Ker lee to get the ferry timing I requested.|
|20354||17/10/2016 16:00||19/12/2016 12:32||Good and fast reply to my email|