Simply follow the following steps to redeem you gift voucher, gift certificate or gift card. Read more to about buying our BatamGetaway Travel Gift Voucher and Certificate for your family and friends. Step 1. Select your prefer Batam package and click on Book Now Step 2: Select the preferred travel dates and number …
How do I redeem a BatamGetaway travel gift voucher, gift certificate or gift card Read More »
There are several ways which you can book & pay your Batam trip with us: Book online via our online booking system. You can access all Batam packages and select the one that you prefer. Payment is prompted at the end of the booking. You can pay by credit card. You may refer to this …
If you are unable to click on the PAY button at checkout, you will need to clear your browser history and cache. You may refer to the following steps to clear your browser cache. Alternatively, you can use incognito mode, another browser or another computer. Clear your browser cache on Google chrome Clear …
Why am I unable to click on the PAY button at checkout? Read More »
As stated in the terms and conditions of your reservation, any amendment or cancellation will be subject to service charges. Date / Name Amendment with a minimum of 7 days prior to travel date – S$10 per person (Batam Bookings) Date / Name Amendment upon confirmation – S$15 per person (Bintan Bookings) All charges are …
On the day of your departure, bring along your passport and voucher code to pick up your ferry tickets at the ferry counter (stated on voucher). Please check-in at Harbourfront Ferry terminal at least ONE (1) hour before departure time on Weekdays and TWO (2) hours on Weekends, Eve of PH & PH. Check the …
Once you have received your voucher code, your booking is already confirmed. Prepare for your upcoming trip and pack your bag accordingly to our packing tips. On the day of departure, arrive at the ferry terminal at least 1 hours prior to the ferry departure time. On weekends and public holidays, it is advised to …
What do I have to do after I receive my voucher code? Read More »
Your voucher code will be stated in the Voucher Code email confirmation sent to you. It can also be found just beneath your booking items on the invoice as shown below.
Yes, we will need your updated passport details to update the ferry operator.
We will need to check on the availability of the services on your travel dates. Please contact our friendly consultants via our chat system or email to [email protected] / [email protected]
We will need to check on the availability of the services on your travel dates. Please contact our friendly consultants via our chat system or email to [email protected] / [email protected]
Click below to chat on WhatsApp or send us an email to [email protected]
