What do I do on the day of departure?

On the day of your departure, bring along your passport and voucher code to pick up your ferry tickets at the ferry counter (stated on voucher).

Please check-in at Harbourfront Ferry terminal at least ONE (1) hour before departure time on Weekdays and TWO (2) hours on Weekends, Eve of PH & PH.

Check the details of the ferry before boarding and be sure that you arrive at the correct ferry terminal (Stated on your voucher).

When you arrive, our representatives will be waiting for you outside the immigration, with your name card. Kindly identify them and proceed for your day tour or transfers to the hotel.

For the return transfers, please check with our representative the exact time you will be pick-up on your return date.

If you are unable to locate our representative, kindly refer to your voucher for the emergency contact.


  1. Elsie Chan November 13, 2018
    • BATAMGetaway November 13, 2018
  2. Manika December 27, 2018
    • BATAMGetaway December 28, 2018
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