May I know once I book, how do I make the payment and how am I getting the tickets and such?

There are several ways which you can book & pay your Batam trip with us:

  1. Book online via our online booking system. You can access all Batam packages and select the one that you prefer.
    • Payment is prompted at the end of the booking. You can pay by credit card.
    • You may refer to this video guide for instructions on how to book on batamgetaway.com.
  2. You can contact our friendly consultants via reservations@batamgetaway.com, they will be able to assist you with your booking.
    • Payment details will be sent to you. You can request to pay by bank transfer, PayNow or credit card (additional charges may apply).

Feel feel to chat with our friendly consultants on Batamgetaway.com live web chat as you browse our site, they will be able to guide you with option 1 or 2.

Tickets / service vouchers will be sent to you upon booking confirmation. This may take up to 48 hours upon payment, if you submit the booking on a working day, you should receive the service vouchers within the work day or on the next day, depending on the time of submission.

You may refer to the following for further information:

 

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